Returns & Exchanges Policy

At KAAYEE Direct, we want you to be completely satisfied with your fashion purchase. If you are not happy with your items, you can return them within 30 days of delivery for a full refund or exchange, provided they are in original condition.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our support team with your order number and the items you wish to return.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging with all tags attached to ensure the product remains in resaleable condition.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.